Website JLC Solutions Leading Logistics & Supply Chain Recruiter
Leading Freight Forwarder
Import Clerk Birmingham £21k-£28k
Founded 40 years ago, leading privately owned freight forwarder providing import and export logistics to leading British and international brands. The company’s technology offers flexible supply chain solutions which integrate seamlessly with customer ERP systems, providing total visibility and absolute control from source to end-user.
Arrange haulage with shipping lines/hauliers and develop and build relationships to ensure a high level of customer service is provided to clients and provide a professional image to customers and suppliers.
Instruct a global network of agents, suppliers, shipping lines and hauliers.
Process requests and queries and resolve them effectively and efficiently.
Communicate with overseas agents and clients to resolve issues and complaints.
Ensure pre-alert documents are on hand prior to vessel arrival.
Collect all correct documentation.
Secure the payment of cleared funds for COD accounts and Duty/Vat invoices.
Process supplier invoices.
Maintain customer and supplier spreadsheets.
Ensure that the sales department are aware of client activity and business profitability.
Ensure that the departmental manager is aware of the status of all shipments.
Experience of a similar role
Good verbal and written communication
Able to work in a high pressure environment whilst remaining calm when under pressure.
Able to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
A positive attitude and good problem solving skills
Commercially aware and able to grow repeat business and develop new opportunities.
Drive to succeed and want to make a contribution to the business.
Willing to travel at short notice when required.
Please note that we endeavour to reply to all applications received but this is not always possible owing to the large number of applications we receive.
If you have not heard from us within 14 days of your application, you should assume your application has been unsuccessful
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